A common problem is that a resource gallery items might be deleted which is still being used in some postings.
On the live site this will cause broken images and/or attachments and during authoring non-Administrators will see an error message.
To resolve this problem all links to the deleted resource gallery items have to be deleted from the postings. But sometimes the items has been deleted accidently and uploading a new resource gallery item and adjusting all references would be very time consuming.
Customers experiencing this kind of problem can now open a support case to request a new stored procedure which is able to recover all deleted items still bound to a posting. Please give the engineer the following reference number: SOX040517700117. After the stored procedure has run the recovered resource gallery items will be moved to the Deleted Items folder which can be accessed using SiteManager. This allows administrators to move the items to back the desired position in the resource gallery structure.