Trending Issue: /_layouts/15/viewlsts.aspx shows as blank page in SP2019 after installing September PU

13 Comments

1. 

   Oliver V. Müller (@morphi)
   On 5. October 2021 Permalink

   Thanks a lot, it worked. You saved us.

   At the customer farm the update (KB 5002018) was installed automatically because they accidentally did not exclude the SharePoint updates from the WSUS.

   Reply
2. 

   Albert Jeremy
   On 21. November 2021 Permalink

   woow.. it works!
   thanks Stefan

   Reply
3. 

   Sachin
   On 21. December 2022 Permalink

   I install Fresh Sharepoint 2019 with Nov 2022 update and i am getting the same error. Any advice stefan on it p

   Reply
   1. 

      Stefan Goßner
      On 21. December 2022 Permalink

      Hi Sachin,
      did you install both patches? Language independent and dependent (5002294, 5002295)?
      And did you run the config wizard after installing these two patches?
      Cheers,
      Stefan

      Reply
4. 

   tekola
   On 21. March 2023 Permalink

   My farm has January Patches. When i tried to join a new Web Front End , I am getting a blank site. Do i need to install (5002294, 5002295) . I thought the most recent patches will cover it.

   Reply
   1. 

      Stefan Goßner
      On 21. March 2023 Permalink

      Hi Tekola,
      if you are on January 2023 CU you have to have the following patches installed as well on the farm and on the new server:
      https://support.microsoft.com/en-us/kb/5002329
      https://support.microsoft.com/en-us/kb/5002310

      5002294 and 5002295 are not required.
      Cheers,
      Stefan

      Reply
5. 

   Guillermo Beltran
   On 14. June 2023 Permalink

   I’m having the same issue but I always make sure that both sts and wssloc updates are installed. I verified this and confirmed that I have not missed any. I just installed the June 2023 updates and the issue is still present.

   Reply
   1. 

      Stefan Goßner
      On 14. June 2023 Permalink

      Hi Guillermo,
      if the issue is not caused by an inconsistent patch level, my recommendation would be to open a support case with Microsoft to get your specific issue investigated.
      Cheers,
      Stefan

      Reply
      1. 

         Alejandra Romero
         On 30. August 2024 Permalink

         Hi, I have this blank page problem after try to install KB5002606 in a SharePoint 2019 OnPremise. Any advise? should I try installing KB5002629? Regards.

         Reply
         1. 

            Stefan Goßner
            On 6. September 2024 Permalink

            Hi Alejandra,
            KB 5002606 and KB 5002629 are SPSE fixes – not SP2019 fixes.
            Can you please confirm you SharePoint version and patches you are installing?
            Cheers,
            Stefan

            Reply
6. 

   Rockie
   On 30. August 2023 Permalink

   Thank You much Stefan!

   Best regards, Gennady

   Reply
7. 

   Acep Karmana
   On 3. March 2025 Permalink

   Hi Stefan,
   Kindly need your help, i am facing this issue in sharepoint subscription edition after patching KB 5002681 (Febr 2025). Language pack didn’t installed in the farm, only sharepoint core did.
   My farm using SPSE Trial with SQL 2022 Developer license.

   Thanks

   Reply
   1. 

      Stefan Goßner
      On 10. March 2025 Permalink

      Hi Acep,
      usually running the install a second time resolves such issues.
      Cheers,
      Stefan

      Reply